So I've downloaded and installed and restarted several times but still with the same error message (though sometimes it changes to Code 1, "this device is not configured correctly"), and the update is still listed in windows update.
I think ensuring it's completely uninstalled would certainly be a start to trying to fix the problem but I don't know how to do this and don't want to start deleting files unless I'm sure I know what I'm doing.Īlso, since I posted the problem I discovered that the driver update in question is still listed in windows update (now as 'important'). I have been uninstalling and reinstalling from device manager. I guess this is an indication of a problem in itself. I would have already tried to uninstall the driver package from the programs list if I could see anything there it could possibly be. Hi, thanks for the suggestion darkbreeze. I was already incredibly frustrated with windows 8, now I'd quite happily murder anyone involved in the development of it with my bare hands. Sorry for the very long post, really hope someone out there can help, have spent most of today trying to sort this. I don't really know how to read all the info in the details tab but the capabilities property has a value of 00000000 which doesn't sound promising to me!
The information for the most recent event is as follows:ĭriver Management concluded the process to install driver g13plmwa.inf_amd64_007bf12cd0f50a21\g13plmwa.inf for Device Instance ID HDAUDIO\FUNC_01&VEN_14F1&DEV_5115&SUBSYS_17AAC041&REV_1001\4&2426718C&0&0001 with the following status: 0x0. The events tab in device manager shows a list stating 'device installed' over and over. Update history states the audio device update was successful. I've also tried doing a system restore to before the update but this also failed with the message 'access denied'. Windows found driver software for your device but encountered an error while attempting to install it.
Windows encountered a problem installing the driver software for your device. I have tried uninstalling and reinstalling many many times, including downloading the driver from the Lenovo website and using the driver from the D drive, always with the same error:
There is an exclamation mark next to the device in device manager and an error code for the driver that states 'Reinstall the drivers for this device. Installed windows updates earlier today, including an optional one for the conexant audio device, and now there is no sound. I have a Lenovo G510 running windows 8.1 64 bit, bought about 6 weeks ago. Solutions above may help resolve the Conexant SmartAudio HD no sound issue for Windows 10.Hi, sorry if I've started this thread in the wrong place - I've never needed to request help with a computer problem before. Check the box next to Disable all enhancements (For some Windows version, you may see Disable all sound effects here.), then click Apply button. Select Speakers (Should show Conexant SmartAudio HD) and right-click on it. Right-click on the sound icon in bottom right corner of desktop and select Playback devices.Ģ. Solution 2: Disable All Audio Enhancementsġ. Driver Easy Professional support team will give you further assistance regarding your Conexant SmartAudio HD no sound issue if you need. With Professional version, you can enjoy free technical support guarantee and 30-day money back guarantee. If you want to have all drivers downloaded and installed automatically, it is recommended that you use the Professional version. If the Conexant SmartAudio HD driver is missing or outdated, it will provide a new driver for you to update.ĭriver Easy has Free version and Professional version. You can use it to scan your computer to detect problem drivers in your computer. Driver Easy is a driver update tool which is compatible with Windows 10. If you have no idea how to update the driver manually, you can use Driver Easyto help you. Drivers can always be downloaded in Support or Download section of the website. If not, you can go to the motherboard manufacturer’s website to download the driver. If you are using a brand computer, go to your PC manufacturer’s website to download the driver. Conexant does not produce drivers themselves. Usually, you can download drivers from device manufacturer or PC manufacturer. So updating the Conexant SmartAudio HD driver mostly would get the sound back.
Windows upgrade or update may remove the driver or may cause the driver to be incompatible. The problem most probably is caused by driver issues. Solution 1: Update the Conexant SmartAudio HD Driver After upgrading system to Windows 10 or performing a Windows 10 update, if you encounter no sound issue with Conexant SmartAudio HD, you can try solutions below